Effective 20 August 2026 · Version 1.0
These terms govern your use of this website and, together with any order form or master services agreement, the reliability services HORIZONE SERVICES INC provides. Please read them carefully. By using the site or engaging us, you agree to them.
These terms are between you and HORIZONE SERVICES INC (“Horizone”, “we”, “us”), a company registered in the State of Wyoming, United States, with its principal office at 1938 E Harney St, Laramie, WY 82072. You can reach us at info@horizonesrvs.com.
The website is provided for general information about our services. Its content is not an offer, advice, or a binding commitment, and nothing on it forms a contract on its own. You agree not to misuse the site, attempt to gain unauthorized access, disrupt its operation, or use it in breach of applicable law. We may change, suspend or withdraw any part of the site at any time.
We provide Services only under an accepted Order. The Order sets out the scope, deliverables, service levels, term and fees. Where a service level (such as acknowledgement or response times, coverage hours or reporting cadence) applies, it is defined in the Order or an attached service-level schedule, and not by this page or by any marketing material. Anything outside the agreed scope is subject to a change request that we both approve.
Fees, billing frequency and any expenses are set out in the Order. Unless the Order states otherwise, invoices are payable within 30 days of the invoice date, in the currency stated. Fees are exclusive of taxes, which you are responsible for where applicable. We may charge interest on overdue amounts at the lower of 1.5% per month or the maximum permitted by law, and may suspend Services for material non-payment after reasonable notice.
We retain all rights in this website and in our own methods, tooling, templates and know-how. You retain all rights in Client materials. Deliverables we create specifically for you under an Order — such as runbooks, configurations and reports — belong to you upon full payment, except for any of our pre-existing or generally reusable components, which we license to you on a non-exclusive basis to the extent needed to use those deliverables.
Each party may receive confidential information of the other. Each will use the other’s confidential information only to perform the Agreement, protect it with reasonable care, and not disclose it except to personnel and advisers who need it and are bound by confidentiality. This does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.
Our handling of personal information is described in our Privacy policy. Where we process personal information on your behalf in providing the Services, we do so as your processor under a data-processing agreement that forms part of the Agreement.
We warrant that we will provide the Services with reasonable skill and care and in a professional manner. Except for this warranty, and to the fullest extent permitted by law, the Services and the website are provided “as is”, and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that any system will be uninterrupted, error-free or entirely secure; reliability work reduces risk, it does not eliminate it.
Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, even if advised of their possibility. Each party’s total aggregate liability arising out of or related to the Agreement is limited to the fees paid or payable by you for the Services in the 12 months preceding the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law, including for fraud or death or personal injury caused by negligence.
The Agreement runs for the term stated in the Order. Either party may terminate for material breach that is not cured within 30 days of written notice, or immediately if the other becomes insolvent. On termination we will, at your request and cost, provide reasonable handover assistance and return or delete Client materials in accordance with the Agreement. Provisions that by their nature should survive — including confidentiality, intellectual property, payment obligations and limitation of liability — survive termination.
Neither party is liable for failure or delay caused by events beyond its reasonable control, including acts of God, outages of third-party infrastructure, network or utility failures, labor disputes, or governmental action. The affected party will use reasonable efforts to mitigate the impact.
The Agreement is governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Wyoming, and will first attempt in good faith to resolve any dispute through discussion between senior representatives before commencing proceedings.
The Agreement is the entire agreement between the parties on its subject matter and supersedes prior discussions. If any provision is held unenforceable, the rest remains in effect. A failure to enforce a right is not a waiver of it. Neither party may assign the Agreement without the other’s consent, except to a successor of its business. We may update these website terms from time to time by posting a revised version with a new effective date.